How To Use WHC (Web Hosting Canada)

Best Tips On How To Use WHC Web Hosting Canada

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How to Use WHC Web Hosting Canada

Here, we provide you with a practical guide that helps you to familiarize yourself with your Web Hosting Canada account. In addition, there is some information about how to get access to your account, manage your emails, publish your website, and so on.


How To Use WHC - Web Hosting Canada


First Steps

Web Hosting Canada is a growing community of webmasters, web enthusiasts, and entrepreneurs who actively extend their online presence.

You need to know about the following items before starting:

  1. Your Client Area login information. After you finished your online purchase, you will have your username and password. Your email address is your username and your password assigned by you through the signup process.
  2. Your cPanel login information. Your cPanel is the hosting control panel. This is different from your Client Area access. However, you can connect to your cPanel from your Client Area and vice versa.
  3. A confirmation that your domain was registered successfully. After receipt of your payment, You will receive a confirmation within a few hours.

New accounts regularly will be activated within a few hours after the receipt of the users’ payment. But non-automated payments or those payments that need additional verification from the activation team may have a longer delay to become active.

Registration for a new domain name can take up to 24 hours to spread across the internet networks. Until that, you can use your account via the payment access links in the “My Service” part of your “Client Area,” there is also an access link in your welcome email. If you have registered your domain name with another provider, you should configure your domain name to use Web Hosting Canada services before continuing.

To check whether your domain name is working correctly, enter it (with or without “www”) in your browser’s address bar directly. If a Web Hosting Canada page notifying you that your account has been successfully configured, you can take a step forward.

Otherwise, you may need to wait a few more hours due to the propagating of your domain still progressing. If your domain does not work after 48 hours of your purchasing, contact the Canada Web Hosting support team because it can be a possible problem during your account activation.

Once your domain gets functional, go on to take the first look at your cPanel.


Setting Up Your Domain Name And DNS

If Web Hosting Canada ordered your domain name, you do not need this section and can go directly to the “A First Look at the cPanel” section.

If you purchased your domain name from another provider or registrar and your hosting account from the WHC, you should tell your registrar that WHC will hos your website. You need to change your domain name's DNS (Domain Name System) settings to point to Web Hosting Canada DNS. You can do it by contacting your registrar or using their online interface and asking for the change.

The Web Hosting Canada DNS vary based on the purchased service.

If you faced problems while changing your domain’s DNS, contact your registrar directly. But if your domain is registered with WHC, you do not have to change your domain’s DNS, as it is already configured correctly.


A First Look At The cPanel

The cPanel enables you to control every aspect of your hosting account.

Click on the cPanel Hosting Console link to access the cPanel available in the “My Services” section of the “Client Area.” As an alternative, you can direct your browser to: (write your own domain instead of Following your account’s activation, in your welcome email, there is your cPanel login information. It would be best if you tried to keep this information safe.

If you are not yet successful in connecting your cPanel, some internet service providers block special ports used by cPanel. If your connection efforts time out, use the following URL: (write your own domain instead of


A First Look At The cPanel


Then enter your username and password (they have already sent you); the password is case-sensitive.

You will be invited to a tour of the cPanel’s basic features after your first time logs in.

The cPanel interface contains some sections:

  1. A search box provides you with fast access to the feature or tool you are looking for
  2. Account information, containing all your account limits and current usage
  3. Categories and features/tools

Features or tools are divided into categories and have their own icons. To see additional information and options about a tool, click on its icon.

Some sorts of things that you can do with your cPanel are listed below:

  • Create a new email address
  • See your website’s visitors statistics
  • Create a new site or update an existing site with the Site Builder
  • Install more than 200 free applications in one click
  • Build a new database and handle its content
  • Set up email forwarders
  • Make a backup of your website
  • Browse your account’s files with File Manager
  • Supervise your domain redirections
  • Password-protect a folder on your website
  • and a lot more!

You can initiate using your hosting account by creating an email address or conveying files to your website.

All cPanel features and tools are on the cPanel website:


How To Build Your Website

You can skip this section if you already have a website and go straight to “How to Publish Your Website.”

Web Hosting Canada provides you with various tools to help you build a rich and effective website:

  1. The Presence Builder is a tool that enables you to build your website easily and without any programming knowledge. Instead, you can pick the template you wish from hundreds of available templates or produce your own!
  2. A Content Management System (CMS), such as WordPress, Joomla, or Drupal, gives you more flexibility and can be a good option for you, especially if you are technology experienced or are working with a programmer or agency.
  3. You can buy commercial software to create the web, such as Dreamweaver, Microsoft Expression Web 2, or other software.
  4. If you really want to create a professional website, you can consider WHC’s Web Site Design services. Their experts can create that dream website for your business.


How To Publish Your Website

Publishing a website is the procedure of conveying your site's files from your computer or a private system as a test environment to a web server that the public has access to. Then your website will go live on the internet.

Necessary information about the files in your hosting account:

  1. A new hosting account contains numerous files and folders. You would better not alter or delete these files unless you know exactly what you are doing because they are necessary for the proper functioning of your account.
  2. Every file you want to be visible on the internet needs to be placed in the public_html directory. This is also named www or webroot in the File Manager. Then, when you use the Site Builder, your website will be automatically published in the right location.
  3. Your home page or the first page of your website will be in a file named index.htm, index.html, or index.php. The web server will look for these files in your public_html folder to first display them to new visitors accessing your domain.


Publish Your Website With The Presence Builder

Note: those websites created with the Presence Builder can be published this way.

Choose the “Presence Builder” icon from the “My Services” of the cPanel, and follow the on-screen instructions to build your website. When you are done with building your website, publish it by clicking on the Publish button. Your website will be published to your hosting account and become available immediately.


Publish Your Website By FTP

FTP (File Transfer Protocol) connections enable you to exchange files to and from the webserver. Using specialized FTP software is the best way to connect by FTP. FileZilla is a good and free one. When your FTP software is launched, you can connect to your account, and the following information will help you:

  • Host address: (write your own domain instead of
  • Username: your cPanel username
  • Password: your cPanel password
  • Port: 21 (default)

When you connect, you should upload your entire website’s file in the public_html folder. It would be best if you named your home page index.htm, index.html, or index.php to be shown automatically when someone accesses your domain.


Publish Your Website With The File Manager

The File Manager is in the Popular Tools category of your cPanel. It lets you see and manage files on your hosting account.

Additionally, the File Manager enables you to adjust HTML files directly on the server (HTML Editor button), change file permissions (Change Permissions button), move files, and delete unwanted files.

The File Manager will only let you upload a certain number of files onto your hosting account at a time, and it is unfitting for file uploads exceeding 20 MB. If you want to transfer your entire site on WHC’s servers, this is inefficient. This is a drawback of the File Manager, and you may rather choose an FTP transfer or compress your files in a single ZIP or TAR archive and then use the Extract feature available after uploading the archive on the server.



Every hosting package enables you to create personalized email addresses.

Email Account Creation and Management

How to create a new email account:

  1. Go to your cPanel
  2. Click on E-mail accounts under “Popular Tools.”
  3. In the “Add a New Email Account” section, fill out the requested information and click the “Create” button
  4. Track the on-screen instructions to integrate your new account with your personal email software like Outlook or Apple Mail
  5. Access your new email account by entering this address into your web browser: (write your own domain instead of You should use your full email address as your username and the unique password you chose while creating this account as your password.
  6. If you want to add your new email account manually to Outlook (or any other mail program), use incoming and outgoing mail servers: (write your own domain instead of

Your account is now built! You can read and send emails through the Webmail interface or an email program like Outlook.



First, you need to create an email account through the following steps, and then you can use webmail.

To read/send emails with Webmail:

  1. Webmail is accessible through the “My Services” section of your “Client Area” and also from your cPanel. As an alternative, write the following address (URL) in your web browser’s address bar: (write your own domain instead of
  2. Write your full email address as your username.
  3. Use the password you assigned when creating your email account
  4. When you connect, you will have three different webmail programs to choose from.


How To Configure Your Email Software With Your Email Account

You should open your software’s Accounts options and create a new account, and then you can use your email software with your Web Hosting Canada email account. Do the following procedure:

  • POP3 or IMAP Server: mail.[] (write your own domain instead of [])
  • SMTP Server: mail.[] (write your own domain instead of [])
  • SMTP Port: 587 (this setting is often found in the advanced setting)
  • Username: Your full email address (it differs from your cPanel username)
  • Password: the unique password that you created while creating your email account (it differs from your cPanel password)
  • Authentication: use the above-mentioned username and password to enable authentication on your email account (this setting is often found in the outgoing server settings)
  • Encryption/SSL: if you are using the information above, set it to “None.” We recommend you to use SSL-secured connections; you can find the account-specific server information in the cPanel.



Web Hosting Canada is a growing community of webmasters, web enthusiasts, and entrepreneurs who actively extend their online presence. We hope reading this article will help you to learn all about the Web Hosting Canada functionalities.

I trust you enjoyed this article about How To Use WHC Web Hosting Canada. Please stay tuned for more articles to come. Take care!


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