BigCommerce Review

By JeannetteZ

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BigCommerce Review

BigCommerce Review

This comprehensive BigCommerce review will help you to capture the big picture of what this website builder can do and how it can benefit your E-store. We will be focusing on analyzing all the key points as well as core functions needed for an online business. Hence, you can decide whether BigCommerce is a good choice to go with.

BigCommerce is a leading software-as-a-service (SaaS) eCommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants enterprise-grade functionality, customization and performance with simplicity and ease of use. Tens of thousands of companies across 150 countries and numerous industries use BigCommerce, including Ben & Jerry's, S.C. Johnson, Skullcandy, Sony and Vodafone.

 

Introduction

BigCommerce is one of the world's fastest-growing eCommerce platforms with a global user base of over 40,000 companies. It is one of the few solution providers that has built its offering entirely on the open web and delivered to global markets, offering merchants instant global market access and being available in multiple languages.

In 2016, BigCommerce doubled its number of customers to more than 30,000 by adding Google Shopping Express, Microsoft Azure, Alibaba Cloud and more. In addition, BigCommerce has partnered with global leaders to accelerate their global expansion,, including Amazon, eBay, PayPal, Walmart, Google and Microsoft.

As of 2017, BigCommerce has spent over 1.5 Billion in acquisitions and partnerships and has been recognized as a leader by Internet Retailer.

The best part of this website builder is that it is cross-platform. That means if you own a PC or a Mac, you can use this site builder and easily publish an online store on your own website. Unlike other websites builders, it does not limit you to one platform. It is available on all popular platforms including: Windows 7/8/8.1/10 Mac OS X 10.6/10.7/10.8/10.9 Linux Android (Latest version) iOS (Latest version). It does not require any code to be written in order to make the site for BigCommerce work.

So, there are no restrictions or hassles at all to get this website up and running. You do not need a developer to make things work out. In fact, developers have nothing to do with the BigCommerce website,, and it is 100% code-based,, and you can customize the entire UI as well as manage orders.

Because we're so passionate about eCommerce, we use it every day! As the general manager of a local publishing website, I look to eCommerce to market our website to generate revenue. However, as the other general manager of the website, I'm too busy to maintain the store on a daily basis and have to rely on my wife to keep it updated for me.

It was a frustrating situation that couldn't be fixed by working any longer. Then I entered to BigCommerce,, and magic happened! There are tons of shopping cart software options available for eCommerce purposes. I reviewed a couple before settling on BigCommerce. The first, and still my favourite, is Magento. I've had moderate success with this store and have felt confident while hosting it.

 

Why You Should Choose BigCommerce

  • Quick Setup,
  • Fast Load Times,
  • Easily Customize Templates and
  • Designs Support

These are only a few features of BigCommerce. It’s a responsive CMS platform for any eCommerce site and can be easily tailored to suit the needs of your brand. BigCommerce offers a robust backend architecture that allows developers to integrate modules and automate custom back-end actions. This means no tedious coding or coding errors – only one clear way to create a shopping cart and product pages, make changes and more.

BigCommerce can be used to build your online storefront from scratch, so you can go live as soon as you are ready. How BigCommerce Can Improve Your Ecommerce,, An eCommerce platform can be a key tool to build your business and enhance your company's online presence.

 

What Are The Features?

Website building is one of the most important parts of running an online store. BigCommerce comes with a plethora of features which makes it a great platform to set up an online store. Let’s take a look at a few of them.

The key features of this website builder include a variety of products for creating a multi-channel E-commerce website. It includes a

  • Free website builder,
  • Paid website builder,
  • WooCommerce.com for payment processing,
  • Scheduled webpage builder,
  • Themes,
  • Migration to BigCommerce Cloud,
  • Programmer API, and
  • Ultimate portfolio features.

These features are meant to support the needs of the eCommerce industry.

The free website builder is a free version of BigCommerce that is aimed at beginners. The free plan limits the features, only allowing uploading a single store and the customer database, although the domain name can be added. The plugin integration is also one feature that the free website builder supports, although not as extensive as the paid plans.

BigCommerce also offers a separate website builder for setting up a store. This is the key function which most website builders lack. Hence, it is one of the most highly appreciated features that BigCommerce offers. Along with all the site-building features, BigCommerce also comes with a feature that is essential to running a profitable online store. This is the feature called Smart Search.

Intuitive and easy to navigate interface Automatic price feeds Integrations with Magento, Shopify, Aweber and much more Mobile responsive design Automated updating of the theme Database backup and restore are other features of this platform.

BigCommerce is also one of the best platforms for sellers to grow a business online. If you've set up a one-person shop, big enough to have too many products and a good vision for what you want to sell, this platform will help you achieve your goals. BigCommerce will help you grow your business online by developing a multi-channel strategy that offers a single checkout across the web and mobile. The easy-to-use platform will help you keep your customer's experiences seamless.

BigCommerce is easy to set up and helps merchants create accounts in minutes, as well as customizing shop pages and adding in-store promotions. Your business will stand out to your customers and increase conversion rates.

BigCommerce is also great for store owners that are ready to start their own online store.

Also, Big-commerce templates provide huge flexibility for your online store. You can select different sections to add products to your store. There is a total of four modules for different products and different sections of your website. For instance, you can create categories, which will then include the categories in your store.

Let’s take a quick look at the main features of BigCommerce:

  • Comprehensive eCommerce solution for the Small Business owner
  • Simplified user interface
  • Online CRM to stay connected with customers
  • Integrated shopping cart
  • Quickstart projects with detailed step-by-step instruction
  • Integrated inventory management with a wide variety of store inventory, which can be viewed in-product, searchable and filtered
  • Native WordPress eCommerce Plugin
  • Ecommerce Dashboard where you can view analytics, customer feedback and store inventory
  • Web store for product listing, Shopify Invoicing, to simplify invoicing
  • Website configuration and WordPress publishing plugins to run the website automatically and enhance SEO
  • Optimized free hosting, with dynamic store designs for ease-of-use
  • BigCommerce is a powerful platform that incorporates powerful integrations

The Easiest Way To Set Up Your Store

 

The Easiest Way To Set Up Your Store

Before you can go to the editor and create new pages, you will need to know how to connect to your email account. If you don't already have one, you can create one and add an easy-to-remember, unique name to use. Next, you will need to make sure you configure your email settings in BigCommerce so that you can receive product orders.

If you do not have an email address for your store, you can click on Sign Up Now, create a free BigCommerce account and then configure one. After you create a store, you will be able to manage your sales orders from one place. This is the time to implement some sort of reporting as well—BigCommerce ships out the whole process in the blink of an eye.

 

Store Management

With BigCommerce Store Manager, merchants have the ability to optimize their storefronts, manage their orders, ship and fulfill orders, manage shipping and invoices and more. They can do all this without having to go through a learning curve to configure the platform and adjust for different markets.

BigCommerce also offers merchants the ability to create an eCommerce strategy. Merchants can add features to enhance their business, enhance sales, and improve customer satisfaction and engagement through a rich range of built-in features. The variety of available features means merchants have the flexibility to create an eCommerce strategy that is tailored to their specific needs. And Tracking BigCommerce offers a fully customizable check-out and management solution.

 

Store Setup

BigCommerce stores are very user-friendly. Setup is not a complicated process; simply sign up for the free demo and start the installation process. The free demo lets you try BigCommerce without having to create a store,, and you can preview designs and templates.

BigCommerce's free trial allows you to test the software without investing any money. However, only five designs are available in the free demo,, and no products can be added. BigCommerce offers no support for the free demo. However, your business will be able to continue after this stage. BigCommerce's intuitive user interface is a good-looking interface that allows your customers to find products easily. Simply upload an image, add a product image, add images and categories to create a page,, and it’ll be ready to share with the world!

 

Products And Inventory

BigCommerce's products and inventory work together to help improve order fulfillment, conversion, and delivery. Customers can quickly launch a campaign, list products, modify listings, edit text, add shipping and tax, and save drafts. Once a product is on the site, customers can update the pricing, order status and availability of products in just a few clicks.

Inventory comes with optional 3rd party integrations and extensive reporting, including daily sales tracking and monthly billing. Personalization, All of BigCommerce's products, are designed to accommodate different businesses and brands. They allow companies to select and customize their look and feel through the BigCommerce customer management portal.

Bigcommerce Insights

Bigcommerce Insights

eCommerce insights, a robust eCommerce platform ideal for the growing number of merchants who are exploring a subscription commerce business model. It makes it easy for merchants to create, build, nurture and optimize an eCommerce experience that will set them apart from the competition. The most comprehensive online solution that also offers marketplaces and a host of other features. Offers advanced fraud protection and support for the retailers' customer service channel. And Amazon Review Applause Simplest creates an amazing shopping experience for shoppers and only the best products for you.

 

Apps And Integrations

BigCommerce is designed for both small and medium businesses as well as individual entrepreneurs. With a plethora of features and apps that are provided, it's the complete package.

You can do a lot more with the BigCommerce platform than you can with other website builders. For example, you can integrate BigCommerce with Mailchimp to integrate marketing and email communications across your whole business. Integration with social media allows you to more easily reach your target audience. There are many more great integrations you can use in this eCommerce platform.

You can create different front-end applications for the e-store. The BigCommerce storefront can be used for customer surveys, pricing calculators, delivery tracking, and much more. Also, the BigCommerce marketplace has loads of software available for you to integrate,, and one of them is called an entire ecosystem.

In addition to that, more than 2,000 partner apps are integrated with BigCommerce, allowing you to choose the ones that best suit your business. The BigCommerce App Gallery is one of the best in the industry, featuring some of the best apps and integrations. You will have to navigate and work within this platform,, but the selection is quite good.

 

Shipping Plans

Shipping is a crucial aspect for your business and online stores. It's one of the first things you should look at in BigCommerce. With both free and paid, plans you can benefit from the following shipping plans:

Standard Saver: $10.00 / month

Standard Elite: $14.00

 

Sales Channel Integration

BigCommerce provides online stores with full integration with major online sales channels. BigCommerce integrates seamlessly with hundreds of eCommerce providers, including PayPal, Shopify, Amazon, and eBay. With its clear direction and simplified billing process, BigCommerce has grown to be the leading eCommerce software solution for entrepreneurs and businesses of all sizes and eCommerce platforms.

BigCommerce's core business proposition is clearly summarized in its vision and philosophy: The Entrepreneur's Dream. BigCommerce empowers you to scale up your business and take your online store to the next level and grow successfully.

 

Payment Gateways

BigCommerce provides a choice of three major payment gateways, namely: PayPal, Open Credit Card, and Stripe. These payment gateways are a requirement for any online store owner. However, if you use an open/gift credit card, you will not have access to support through BigCommerce. Thus, it is advised to use the PayPal payment gateway for your online store.

E-commerce Websites BigCommerce offers a wide variety of e-commerce websites that will enable you to enhance your business branding and increase sales. The best feature of these websites is that it comes with a builder which means you do not have to go through tedious and annoying manual development of a website.

 

Shipping And Payment Options

Merchant’s Discount Rate includes both the negotiated discount rate from a leading shipping and delivery partner (where applicable) and the actual shipping and delivery costs the merchant pays. These charges are included in Merchant's Discount Rate and disclosed when a Shipping Rate is calculated. Where the delivery address is in a different country to the location of the warehouse or fulfillment center, the Merchant may incur additional charges to ship to your designated warehouse or fulfillment center.

If the delivery address is outside of the EU/North America, the Merchant may incur additional charges to ship to your designated warehouse or fulfillment center.

Pros And Cons of Bigcommerce

 

Pros And Cons of Bigcommerce

We will be exploring the pros and cons of this open-source eCommerce platform. In this list, you will find both the good and bad points. It is important to note that both these points exist for a good reason, and you should consider them accordingly. It is, in fact, very important to choose an eCommerce platform that is based on open source. This makes it extremely easy to collaborate with other developers to build innovative eCommerce solutions.

BigCommerce is all-in-one, which means you have all the features you need, without any of the distractions. It is, therefore, a good choice for small e-commerce stores that have no need for extensive customization. It comes with 2 types of plans — starting at $49 and going up to $99. Each plan is available in different storage sizes.

The website builder supports integrated merchandising, easy configuration and scalability. Without a doubt, Big-Commerce is one of the most well-established platforms in the world.

 

PROS

There are many impressive features.

  • It’s simple to sell products in different currencies at the same time.
  • All of their plans have third-party shipping calculations that are in real-time.
  • BigCommerce doesn’t charge any transaction fees, no matter what payment gateways you use.
  • All plans also have very effective reporting resources.
  • It’s easy to create custom fields.
  • Built-in product review feature.
  • You can create all kinds of unique pages with their intuitive drag and drop page builder.
  • The ‘abandoned cart saver’ tool is more comprehensive than the similar offering from competitors.
  • All plans let you have as many staff accounts as you want.
  • People with multiple product variants have more flexibility.
  • GDPR consent feature.

 

CONS

  • You have to pay quite a lot to have abandoned cart functionality.
  • Annual online sales have limits. You’ll need to upgrade to a costlier monthly plan if you surpass those limits.
  • There isn’t much originality in many of the free themes. Some of them resemble each other too much.
  • Free templates aren’t as simple to change as they could be.
  • You have to deal with VAT MOSS rates manually.

 

Customer Service

This section will compare the platform's support, technical support, web development, and overall customer service. As you can see, this review covered every aspect to help you make the right decision. After reviewing all of these aspects, you will have a clear picture of the entire Big-commerce platform and can make an informed decision based on the pros and cons.

BigCommerce provides 24/7/365 full customer support. You can easily connect with a dedicated BigCommerce Technical Support if you have a problem or an issue with your site. The site provides no-hassle ticketing and chats help. You can even ask for support about issues and request support if you need to. Overall, BigCommerce has one of the best customer services on the market for website builders.

 

Conclusion

There are a lot of eCommerce platform tools available to small businesses, and each one provides a different solution. Each eCommerce solution comes with its own feature sets, pricing structure, a team of eCommerce experts, and customer service. However, the main consideration when choosing an eCommerce solution for your business is the ease of use of the platform.

BigCommerce is a great eCommerce platform for small to medium-sized businesses. If you are an owner of a small company, then this one would be a great choice for you. It gives you some flexibility and the ability to modify your product and the way it is displayed.

BigCommerce offers a simple checkout process, and you don’t need to worry about losing the sale because the payment is taken from the time you have entered your details. However, the fee to sign up is $3,000, and it makes sense only if you are running a multi-location business. It has unlimited customer support, one-click ordering, and a huge range of payment options.

Finally, BigCommerce is a strong competitor to other website builders, especially WordPress-based ones. It is fully customizable and provides a free WordPress hosting plan. We are not getting into the nitty-gritty of the theme and plugins as these are very similar in terms of features and design. The reason why we did not go into details of the themes and plugins is that they are very similar to what is available for other options out there.

In the end, it must be said that it’s a well-designed, robust eCommerce platform that is critical to the success of your business.

I trust you enjoyed this blog post about the BigCommerce Review. Would you please stay tuned for more articles like this to come? Take care!

JeannetteZ

Your Opinion Is Important To Me

Thoughts? Ideas? Questions? I would love to hear from you. Would you please leave me your questions, experiences, remarks, and/or suggestions about this article on the BigCommerce Review in the comments section below? You can also reach me by email at Jeannette@WorkFromAnywhereInTheWorld.com.

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JeannetteZ

About the author

A few days ago, I turned 63. I have worked in the corporate world for over 47 years. When I was 25, I started looking for opportunities to start my own business, which I can do from home. I love my business and the fact that I can work and make money from anywhere, even while on vacation.

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